ABOUT SCRIBE
Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.
We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.
📌 ABOUT THE ROLE
We're hiring a Staff Engineer to define and own the technical foundation of how Scribe monetizes: pricing infrastructure, entitlements, provisioning, customer and org hierarchy, packaging, and the revenue operations systems that tie it all together. You'll set technical direction for infrastructure serving 5M+ users and 600K+ organizations, anchor the billing engineering team, and co-own monetization strategy from an engineering standpoint as Scribe's pricing model evolves from seat-based subscriptions toward hybrid contracts.
🛠️ WHAT YOU'LL DO
- Own the technical vision and long-term architecture of Scribe's monetization platform: billing, pricing infrastructure, entitlements, provisioning, packaging, and customer/org hierarchy
- Set the technical standard for the billing engineering team, defining norms and leading high-stakes design decisions
- Drive the design of systems that let Scribe launch new pricing models, tiers, and products without re-architecting from scratch
- Own the entitlements and access control layer, the boundary between billing state and product access
- Define and maintain the infrastructure Finance and Revenue Operations rely on: reconciliation pipelines, audit trails, reporting, and close processes
- Shape the technical direction for how self-serve subscriptions, enterprise invoicing, and sales-assisted purchasing coexist at scale
- Partner with Finance, Revenue Operations, Sales, and Product leadership to translate business requirements into durable system design
🔍 WHAT WE'RE LOOKING FOR
- You have 10+ years of software engineering experience, with deep time in monetization, billing, or revenue-critical systems
- You've owned the technical strategy for a monetization platform, not just executed on one someone else designed
- You've worked on systems where "incorrect" has a dollar sign attached: revenue pipelines, financial reporting, or billing infrastructure in production
- You can reason across the full monetization stack: pricing models, subscription lifecycle, entitlements, provisioning, and financial reporting
- You design for evolution, building architecture that absorbs pricing and product changes without a rewrite
- You hold strong opinions on correctness, idempotency, and durability, and have navigated real tradeoffs between those properties and latency or product flexibility
✨ NICE TO HAVE
- Experience designing entitlements or access control systems at scale
- Experience with SaaS financial close processes, revenue recognition, or enterprise invoicing
- Experience with multi-product or multi-tier pricing architecture
- Exposure to revenue operations tooling (Salesforce CPQ, Rillet, or similar)
- Prior experience as a technical anchor in a high-growth SaaS environment
📍 LOCATION
Hybrid. Based in San Francisco. We work from the office 3 days per week.
💰 COMPENSATION
Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.
🎁 BENEFITS
- Health, dental, and vision insurance for you and your dependents
- Flexible paid time off and company holidays
- 401(k)
- Paid parental leave
- Daily catered lunch (SF office)
- Commuter benefits
- Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.