ASSOCIATE RETIREMENT BENEFITS EXAMINER, LEVEL 2

The New York City Employees’ Retirement System (NYCERS) is recruiting for one (1) Full-Time Associate Retirement Benefits Examiner, Level 2 in the Disability Retirement Administration unit within the Disability Retirement Services Division. Their duties include the following:
Key Responsibilities

• Work closely with the supervisor in planning, coordinating, and monitoring workflow priorities, deadlines, and case assignments. Review and quality-check case files.
• Maintain and monitor records of members eligible to appeal Medical Board determinations before the Board of Trustees.
• Coordinate and schedule Board appeal hearings with members, attorneys, and other stakeholders.
• Explain appeal procedures, hearing requirements, and Board of Trustees processes to members and their representatives.
• Assemble, review, and prepare case files for Board of Trustees meetings, including extensive Adobe Acrobat PDF document management and organization.
• Analyze Medical Board reports and summarize key medical findings, recommendations, and determinations for Board review.
• Conduct outreach to members to confirm appointments and perform Zoom connectivity testing prior to scheduled hearings.
• Facilitate and host virtual hearings and interviews conducted by the Medical Board, ensuring smooth and professional meeting operations.
• Process, scan, index, and maintain application materials and supporting documentation within the agency’s records management systems.

ASSOCIATE RETIREMENT BENEFITS - 40493

1. An associate degree or completion of 60 semester credits from an accredited college or university, including or supplemented by 9 semester credits in mathematics, statistics, accounting and/or actuarial science and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan;
b) for customer service in a financial institution; and/or c) in a position requiring the application of law, rules and regulations and the use of statistical, actuarial or similar tables; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of the experience described in "1" above. Each 15 semester credits from an accredited college including at least 3 credits in the areas described in "1" above may be substituted for each 6 months of experience to a maximum of 2 years experience. All candidates must have a four-year high school diploma or its educational equivalent and at least 2 years of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.