- Cross-Functional Collaboration: Collaborate effectively with Product, Technology,
Customer Service, and Marketing departments to support operational efficiency.
- Operational Coordination: Align tasks and deliverables across multiple business units
to ensure timely project execution and transparent communication.
- Process Oversight: Maintain and monitor standard operating procedures (SOPs) to
safeguard service quality and operational continuity.
- Product Deployment Support: Partner with internal teams to facilitate the successful
launch and tracking of new products and feature.
- Stakeholder Reporting: Prepare and distribute comprehensive updates regarding
project milestones, operational metrics, and key initiatives.
- Incident Management & System Monitoring: Monitor administrative portals and
system dashboards for anomalies, managing incidents to resolution and suggesting
system enhancements.
- Vendor Management: Supervise the vendor onboarding process and oversee ongoing
vendor performance management.
- Business Intelligence Initiatives: Initiate the creation, deployment, and ongoing
monitoring of operational performance dashboards.
- Bachelor’s degree in Business, Engineering, Finance, Tech/IT, or a related field that
sharpens your analytical and problem-solving skills.
- 3–5 years of working experience as a PMO, Business Analyst, or in Product
Management/Product Planning.
- Previous working experience in a crypto-exchange, fintech, or banking environment.
- Strong project management skills to interact with different stakeholders, collect
information, build up frameworks, and follow through on the execution and monitoring of
outcomes.
- Excellent presentation and communication skills, with the ability to clearly convey ideas
to stakeholders, the leadership team, and coworkers.
- Comfortable with system monitoring, dashboard creation, and utilizing admin portals to
identify operational anomalies.
Prior experience working specifically within a crypto-exchange company in a PMO,
Business Analyst, or Product Planning role.
- Competitive total compensation package
- Various team-building programs and company events
- And many more! Apply and let us tell you more!