ABOUT BROCCOLI AI
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
- Hundreds of contractors rely on Broccoli every day.
- We've grown to $15M+ ARR in under two years.
- We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
- We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
About the Role
We're looking for an Accounting Manager to own payroll administration, customer billing support, and payroll tax compliance across the U.S. You'll be the go-to expert on our Rippling payroll system and a key point of contact for customers with payment, upgrade, and downgrade questions related to their accounts. This is a hands-on role suited for someone who's comfortable managing both internal payroll operations and external customer-facing financial questions.
What You'll Do
- Administer end-to-end payroll through Rippling, including new hire setup, terminations, pay changes, benefits deductions, and off-cycle payments.
- Ensure accurate and timely processing of U.S. federal, state, and local payroll taxes, including registrations, filings, and remittances in new states as the company grows.
- Monitor multi-state payroll tax compliance (withholding, unemployment insurance, and other state-specific requirements) and stay current on changing state tax rules.
- Reconcile payroll runs against the general ledger and resolve discrepancies.
- Respond to customer inquiries related to billing, payments, and subscription upgrades/downgrades, coordinating with Sales and Support as needed.
- Process and track subscription changes (upgrades, downgrades, cancellations) and their financial impact, including proration and invoicing adjustments.
- Partner with Finance leadership on month-end close activities related to payroll and revenue.
- Maintain documentation for payroll and tax processes, and identify opportunities to automate or streamline recurring work.
- Support year-end tax activities, including W-2s, 1099s, and state annual filings.
- Process employee expense reimbursements and manage day-to-day corporate card administration through Brex.
- Issue and manage Brex cards for new hires and existing employees, including setting spend limits and monitoring for policy compliance.
What We're Looking For
- 5+ years of experience in accounting, payroll, or a related finance role, ideally with direct ownership of payroll operations.
- Hands-on experience with Rippling payroll (required).
- Solid working knowledge of U.S. payroll tax at the federal and state level, including multi-state withholding and unemployment insurance.
- Comfort working directly with customers on billing, payment, and subscription questions in a clear, professional manner.
- Strong attention to detail and a track record of managing sensitive financial and personal data accurately.
- Ability to work independently in a remote, fast-paced startup environment.
- Bachelor's degree in Accounting, Finance, or a related field, or equivalent practical experience.
Nice to Have
- Experience with billing/subscription platforms (e.g., Quickbooks).
- CPA or progress toward CPA licensure.
- Prior experience at an early-stage startup.
- Experience with Brex or a similar corporate card/expense management platform.