CS Ducted

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Enter and accurately process customer orders through the relevant systems.

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Provide timely updates and confirmation to customers regarding their orders.

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Coordinate with sales, supply chain, and back-office teams to resolve any issues.

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Monitor order status and manage pending orders effectively.

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Address and resolve customer complaints promptly and professionally.

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Bachelor’s degree in Business or a related field, or equivalent experience.

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Minimum of 1 year of customer service experience, preferably in a manufacturing environment.

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Proficiency in English and strong communication skills.

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Detail-oriented with excellent problem-solving abilities.

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Ability to work in a fast-paced environment and effectively prioritize tasks