Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice, which supports long-term opportunities with some of Blink’s largest client partners.
Location: EST based - remote opportunity
Duration: 6 months to start - potential to extend
Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
As a Digital Communications Specialist, you will be responsible for producing knowledgeable and engaging written and digital content for custom communications.
The ideal candidate will have strong communication and writing skills, digital communications experience, and the ability to work independently while managing multiple priorities. This individual will be self-motivated, organized, and possess a positive attitude with a willingness to learn.
Key Responsibilities
- Collaborate with the customer communications team to draft newsletters, alerts, on-hold messages, text messages, talking points, fact sheets, customer letters, and other communications materials.
- Execute individual projects and programs while partnering with team members to ensure successful delivery.
- Complete proofreading requests to ensure proper grammar, punctuation, spelling, and overall quality.
- Develop and execute email campaigns using a visual email editor while maintaining brand standards.
- Perform other duties as assigned.
Qualifications
- BS/BA degree and at least 5 years of relevant experience, or an equivalent combination of education and experience, including experience as a Communications Specialist with a focus on copywriting, digital communications, and written communications.
- Demonstrated ability to write, edit, and proofread high-quality communications content; strong writing and organizational skills are required.
- Proven ability to develop content for digital channels, including social media, text messages, web content, mobile alerts, and other communication platforms.
- Extensive experience working in a highly regulated sector and aligning with compliance requirements
- Experience with UX writing
- Experience collaborating with cross-functional teams, including experience design.
- Ability to work independently and manage multiple priorities with strong attention to detail.
- Strong prioritization skills with the ability to effectively manage requests from multiple stakeholders.
DOE