BJAK’s automation systems power end-to-end insurance journeys across quote generation, policy issuance, renewals, endorsements, claims, payments and insurer integrations. These systems are business-critical, where deployment stability, monitoring and fast recovery directly impact customers and operations.
We're looking for a DevOps Engineer based in China to strengthen CI/CD systems, monitoring infrastructure and production visibility across BJAK’s AI automation platform, ensuring engineers can ship safely and systems remain highly observable and reliable.
This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to improve deployment safety and system observability at scale.
THE MISSION
Build and maintain reliable CI/CD pipelines and monitoring systems that enable fast, safe and observable deployments across BJAK’s AI automation platform, reducing production risk while improving system visibility and operational confidence.
WHAT YOU’LL OWN
- Design and maintain CI/CD pipelines for multiple services across the platform.
- Improve deployment automation, release strategies and rollback mechanisms.
- Build and enhance monitoring, alerting and observability systems across production services.
- Ensure system health visibility through metrics, logs, traces and dashboards.
- Work with engineers to reduce deployment risk and improve release confidence.
- Implement safe deployment strategies such as canary, blue-green or phased rollouts.
- Improve incident detection speed and reduce mean time to recovery (MTTR).
- Support infrastructure reliability for business-critical insurance workflows.
- Standardize deployment and monitoring practices across engineering teams.
- Continuously improve CI/CD performance, stability and maintainability.
WHAT WE'RE LOOKING FOR
- Experience in DevOps, SRE, platform engineering or infrastructure roles.
- Strong understanding of CI/CD pipelines, deployment automation and release engineering.
- Experience with monitoring, logging and observability systems in production environments.
- Ability to troubleshoot deployment and production issues in a structured and calm manner.
- Strong understanding of system reliability, uptime and operational risk.
- Experience supporting production systems with high availability requirements.
- Hands-on ownership mindset during incidents and deployment failures.
- Practical judgment on release safety, performance and system stability.
- Strong collaboration with engineering teams in fast-paced environments.
- Low ego and disciplined approach to production operations.
BONUS POINTS
- Experience with Jenkins, GitHub Actions, GitLab CI or similar CI/CD tools.
- Experience with Kubernetes, Docker or container-based deployments.
- Experience with observability stacks (Prometheus, Grafana, ELK, Datadog, etc.).
- Experience with infrastructure-as-code tools (Terraform, Ansible, etc.).
- Experience with zero-downtime deployments and progressive delivery strategies.
- Experience with cloud platforms (AWS, GCP, Azure).
- Experience in fintech, insurance or other high-availability industries.
- Experience improving deployment velocity and reliability at scale.
- Contributions to CI/CD or monitoring system improvements.
THE KIND OF BUILDER WE WANT
- Thinks in deployment safety, system visibility and operational reliability.
- Hands-on engineer who understands both pipelines and production systems deeply.
- Calm and structured when handling deployment failures or production incidents.
- Strong focus on observability, automation and release confidence.
- Proactive in preventing issues rather than reacting to them.
- Careful and deliberate when making production changes.
- Builds systems engineers trust to deploy frequently and safely.
THIS ROLE IS NOT FOR
- Engineers who only react to deployment failures instead of preventing them.
- People who are careless with production pipelines or release processes.
- Individuals who ignore monitoring, alerting or system visibility.
- Engineers who make risky deployment changes without proper safeguards.
- Candidates who cannot stay calm during incidents or deployment failures.
SUCCESS IN THIS ROLE
You'll be successful if you can:
- Improve deployment safety, speed and reliability across all services.
- Strengthen monitoring, alerting and system observability coverage.
- Reduce production incidents caused by releases or configuration changes.
- Improve MTTR through better visibility and incident tooling.
- Enable engineers to ship with confidence and minimal operational risk.
WHY JOIN BJAK
- Build Reliable Delivery Systems – Own CI/CD and monitoring for AI automation platforms.
- High-Impact Engineering – Solve real-world release engineering and observability challenges.
- Global Engineering Team – Work with experienced engineers across multiple countries.
- Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.
- International Exposure – Build systems used across Southeast Asia markets.
- Learning & Development Budget – Support continuous technical growth and DevOps expertise.
- High Ownership Environment – Strong autonomy over deployment and monitoring architecture.
- Modern Engineering Culture – Focus on reliability, speed and engineering excellence.
- Competitive Compensation – Attractive salary package based on experience and impact.
INTERVIEW PROCESS
We assess DevOps depth, CI/CD design thinking and production reliability experience. The process usually includes application review, two interviews and a technical scenario or systems discussion.