BJAK’s automation systems support end-to-end insurance journeys across quote generation, policy issuance, claims, renewals, payments and insurer integrations. These systems are business-critical, where infrastructure reliability directly impacts customer experience and operational performance.
We're looking for a Cloud Engineer based in China to design, build and maintain the cloud infrastructure that powers BJAK’s AI automation platform, ensuring scalability, security and reliability across all environments.
This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to operate and scale production-grade systems.
THE MISSION
Build and maintain a scalable, secure and reliable cloud infrastructure that powers BJAK’s automation systems, enabling fast delivery of features while ensuring stable and efficient production operations.
WHAT YOU’LL OWN
- Design, build and maintain cloud infrastructure supporting BJAK’s automation platform.
- Manage cloud environments across development, staging and production.
- Build and improve infrastructure-as-code for scalable and repeatable deployments.
- Design and optimize CI/CD pipelines for safe, fast and consistent releases.
- Improve system observability through monitoring, logging and alerting solutions.
- Ensure infrastructure security, including access control, secrets management and network configuration.
- Support high-availability systems for business-critical insurance workflows across regions.
- Work closely with engineers to improve deployment architecture and reduce operational risk.
- Automate infrastructure provisioning, scaling and operational tasks.
- Continuously improve system reliability, performance and cost efficiency.
WHAT WE'RE LOOKING FOR
- Experience in cloud engineering, DevOps, SRE or platform engineering roles.
- Strong knowledge of cloud platforms such as AWS, GCP or Azure.
- Experience with infrastructure-as-code tools (Terraform, Ansible, CloudFormation or similar).
- Understanding of CI/CD pipelines and deployment automation.
- Experience with containerization technologies such as Docker and Kubernetes.
- Strong understanding of networking, security and cloud architecture fundamentals.
- Ability to troubleshoot production infrastructure issues in a structured and calm manner.
- Experience supporting production systems with high availability requirements.
- Strong ownership mindset with attention to reliability and operational excellence.
- Practical judgment on scalability, security, performance and cost trade-offs.
BONUS POINTS
- Experience building cloud-native infrastructure for high-traffic systems.
- Experience with observability tools (Prometheus, Grafana, ELK, Datadog, etc.).
- Experience with multi-region or distributed cloud architectures.
- Experience with zero-downtime deployments, blue-green or canary strategies.
- Experience with security best practices in cloud environments.
- Experience in fintech, insurance or other regulated industries.
- Familiarity with service mesh or advanced networking in cloud environments.
- Contributions to infrastructure automation or platform engineering projects.
- Experience optimizing cloud cost and performance at scale.
THE KIND OF BUILDER WE WANT
- Thinks in systems, infrastructure and long-term scalability.
- Hands-on engineer who is comfortable deep in cloud and production environments.
- Calm and structured during incidents and infrastructure failures.
- Strong focus on reliability, security and operational discipline.
- Proactive in preventing issues rather than reacting to them.
- Careful and deliberate when making production changes.
- Builds infrastructure that enables engineers to ship safely and efficiently.
THIS ROLE IS NOT FOR
- Engineers who only react to infrastructure issues instead of preventing them.
- People who are careless with production environments or access control.
- Candidates who ignore monitoring, alerting or operational discipline.
- Individuals who make risky infrastructure changes without proper analysis.
- Engineers who cannot stay calm during incidents or outages.
SUCCESS IN THIS ROLE
You'll be successful if you can:
- Build stable, scalable and secure cloud infrastructure for production systems.
- Improve deployment speed, safety and consistency across environments.
- Reduce infrastructure-related incidents and operational risk.
- Strengthen observability, monitoring and system visibility.
- Enable engineering teams to deploy and operate systems with confidence.
WHY JOIN BJAK
- Build Core Cloud Infrastructure – Power AI-driven insurance automation systems at scale.
- High-Impact Engineering – Solve real-world infrastructure and scalability challenges.
- Global Engineering Team – Work with experienced engineers across multiple countries.
- Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.
- International Exposure – Build systems used across Southeast Asia markets.
- Learning & Development Budget – Support continuous technical growth and certifications.
- High Ownership Environment – Strong autonomy over infrastructure design and decisions.
- Modern Engineering Culture – Focus on reliability, scalability and operational excellence.
- Competitive Compensation – Attractive salary package based on experience and impact.
INTERVIEW PROCESS
We assess cloud engineering depth, infrastructure design thinking and production problem-solving ability. The process usually includes application review, two interviews and a technical scenario or systems discussion.