Workplace Operations

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products.

THE ROLE

Baseten is looking for Workplace Operations to help run our San Francisco office and create an exceptional experience for everyone who works in or visits the space. You will work alongside our Office Manager and be at the center of the day-to-day operations of our largest and fastest-growing office.

Over 200 employees are based in San Francisco today, and we expect that population to more than double over the next year. We are also expanding from one space into two additional nearby buildings, creating a campus-like footprint that regularly hosts visiting employees, candidates, customers, investors, and events.

A major focus of this role is making our increasingly complex space work well. You will manage high demand for conference rooms and phone booths, anticipate competing needs, and make thoughtful tradeoffs based on team and business priorities. Like a great EA managing an executive’s calendar, you will constantly look ahead, spot conflicts, and adjust the puzzle.

You’ll be part of a growing, highly collaborative team that works together to raise the bar for how we support Baseten. The team shares context, jumps in to support one another, and continuously looks for ways to improve how we operate. As Baseten grows, you’ll have opportunities to take on new challenges and expand your scope.

This is an in-person role in San Francisco, expected to be in-office five days per week.

RESPONSIBILITIES

• Collaborate on front-of-house reception with the Office Manager, creating a warm, polished experience for employees, candidates, customers, investors, and other visitors

• Collaborate on conference room and space management across our growing SF footprint, proactively resolving conflicts and optimizing space based on business priorities

• Plan ahead for high-priority and large-group needs, including onboarding, sales bootcamps, candidate interviews, customer visits, confidential meetings, marketing events, and board meetings

• Build enough context on our teams and business to make good judgment calls when space is constrained

• Maintain an exceptionally high bar for the physical office, noticing and addressing details like rooms that need resetting, missing furniture, broken equipment, and low supplies

• Proactively identify ways to make our spaces more functional, organized, and enjoyable

• Build strong relationships across the office to understand and anticipate team needs

• Partner with the Office Manager with physical office operations, vendors, deliveries, supplies, and other workplace needs

• Support in-office events, including setup, logistics, and resetting spaces afterward

• Respond quickly to workplace needs and own issues through resolution

REQUIREMENTS

• Exceptionally detail-oriented, with a high quality bar and an instinct for noticing what others miss. Proactive and observant, with a bias toward identifying and solving problems before being asked.

• Highly organized and able to manage changing calendars, constraints, requests, and priorities without dropping details

• Strong judgment and problem-solving skills, with the ability to understand context and make thoughtful tradeoffs

• Clear, responsive communicator who reliably keeps people informed and closes loops

• High ownership mentality. When you take something on, others trust that you’ve got it

• Strong relationship builder who gets to know teams and uses that context to anticipate their needs

• Service-oriented and energized by creating an excellent experience for employees and visitors

• Comfortable in a fast-paced, high-growth environment where needs change frequently

• Able and excited to work from our San Francisco office five days per week

BENEFITS

• Competitive compensation, including meaningful equity.

• 100% coverage of medical, dental, and vision insurance for employee and dependents

• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)

• Paid parental leave

• Fertility and family-building stipend through Carrot

• Company-facilitated 401(k)

• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).