ALTEN Technology USA

Data Analyst – Quality & Customer Satisfaction

ALTEN Technology USA · Greensboro, North Carolina
Greensboro, North Carolina Closed
Applications are closed for this role. It was originally posted 2026-08-04. It’s no longer accepting applicants — see roles ALTEN Technology USA is still hiring for →, or browse the live openings below.
Type
Full-time

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Summary

We are seeking an experienced Data Analyst with a strong passion for leveraging data to drive decisions that improve product quality and customer satisfaction. The ideal candidate is highly analytical, collaborative, and skilled at translating complex data into actionable insights. This individual will play a key role in identifying quality issues, supporting problem resolution, and enabling data-driven decision-making across engineering and product teams within a manufacturing environment.

Responsibilities


Analyze data using both fundamental and advanced statistical techniques to support quality improvement initiatives


Identify emerging product quality issues and contribute to early detection, forecasting, and predictive insights


Structure, model, and interpret data to support problem-solving and business decision-making


Work with multiple data sources, including warranty data, vehicle data, customer feedback, and manufacturing data


Partner with product quality leaders to provide insights and recommendations that improve product performance and uptime


Develop and implement analytical methodologies to enhance quality tracking and reporting


Collaborate with cross-functional teams including data analysts, data engineers, data architects, and data scientists


Support the implementation and deployment of advanced analytics solutions


Contribute to continuous improvement efforts by identifying opportunities to optimize data processes and tools


Communicate findings through clear data storytelling to ensure the voice of the customer is represented

Qualifications;


Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or a related field (Master’s preferred)Experience working in a technical or manufacturing-focused quality environment


Strong proficiency in Power BI for data visualization and reporting


Hands-on experience with tools such as SQL, Python, R, Azure Analytics, Jupyter Notebook, or Apache Spark


Knowledge of machine learning techniques, including classification, regression, clustering, and anomaly detection


Proven ability to solve complex problems using data-driven approaches


Strong understanding of data modeling, data structuring, and analytics methodologies


Experience working with large, complex datasets from multiple sources


Excellent written and verbal communication skills with the ability to present insights clearly


Ability to collaborate effectively with cross-functional teams


Self-driven with a proactive mindset and a strong desire to learn new technologies and techniques

Salary Range: 90,000 to 100,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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