1. Verification of Allocated XF Claims
- Review XF claims assigned daily in CONFIRMED status.
- Compare the report data with information available in the claim damage card in OBT Stella and verify correctness.
2. Preparation of Pre-Invoices
- Complete the PRE-INVOICE template using information from the Debit/Credit report.
3. Communication with Dealers and Repairers
- Send PRE-INVOICE documents to dealers/repairers.
- Provide instructions regarding invoice issuance & required actions in OBT Stella .
4. Invoice Validation
- Monitor automatic notifications when claim status changes to PRE-INVOICE .
- Download invoices submitted by dealers/repairers.
- Verify invoice accuracy.
- Save approved invoices in the designated location and update the tracking file with invoice numbers.
- Request from dealers/repairers to make corrections if any discrepancies are found.
6. Monthly Reporting
- Prepare monthly closure reports for each market.
- Ensure reports are completed by the 10th day of the following month.
- Verify the completeness and accuracy of reported data.
7. Settlement Support for Markets
- Prepare and send monthly closure reports.
- Submit approved invoices to the respective markets for settlement.
- Prepare and send settlement-related communications.
- Support markets on a rotational basis.
8. Hypercare Support Activities
- Raise Hypercare tickets for damage ID requiring status updates from PRE-INVOICE to CLOSED .
9. Cooperation with Markets and Finance Teams
- Contact markets to confirm invoice submission for accounting.
- Monitor charge reprocessing activities for responsible Logistics Providers (LPs).
- Follow up on missing documentation and resolve discrepancies.
Bac + 5 en génie industriel et logistique
From 0 to 1 year of experience
Required Skills & Competencies
- Strong attention to detail and accuracy when reviewing financial data and documentation.
- Analytical skills with the ability to compare and validate data from multiple sources.
- Good working knowledge of Microsoft Excel for reporting and data analysis.
- Ability to work with web-based business systems, preferably OBT Stella or similar platforms.
- Experience in preparing and validating financial documents such as pre-invoices and invoices.
- Good command of English, both written and spoken.
- Professional email communication skills.
- Strong organizational and time-management skills.
- Ability to follow established procedures and work instructions.
- Ability to work independently and manage assigned tasks effectively.
- Reliability and ability to meet deadlines, particularly for recurring monthly activities.
- Strong collaboration and stakeholder management skills.
- Problem-solving ability and capability to identify and resolve documentation discrepancies.
Preferred Qualifications
- Previous experience in administration, finance, accounting, logistics, or claims management.
- Basic understanding of transport damage claims and compensation processes.
- Familiarity with invoicing and financial documentation workflows is a nice-to-have.
ALTEN MOROCCO , a subsidiary of the world leader in engineering and technology consulting, was established in 2008 and is now present in Fes, Rabat, Tetouan, and Casablanca . With over 2,200 employees , ALTEN Morocco aims to reach a Center of Excellence of 3,300 engineers by the end of 2027 . Today, it stands as a strategic player in supporting the professional development of engineers.
Our mission: To meet the technological ambitions of our clients — leading international companies — in the automotive, rail, R&D, IT, telecommunications, and media sectors.
Joining ALTEN Morocco means becoming part of a high-performance ecosystem and benefiting from:
- A personalized and evolving career path
- An ambitious skills development policy
- A stimulating, collaborative, and meaningful work environment