About this role
Service Delivery & Expansion
- Manage the identification, outreach, recruitment and onboarding of high quality, high performing sites into
the North America ASN
- Develop strong relationships with high priority sites & partners through virtual or face-to-face meetings and
conference attendance (travel required) to expand the ASN
- Build a deep understanding of the challenges of clinical research for sites in GI and how these challenges
impact recruitment and research operations
- Maintain and deliver accurate, real-time analytics on our ASN sites
- Drive site recruitment in new and existing therapeutic areas and geographies
Innovation and Development
- Build solutions to establish and grow a pipeline of high potential sites that are starting in, or naïve to,clinical research
Develop a holistic site engagement and support model
- Oversee the development and maintenance of an Investigator portal to enhance communication and
onboarding of clinical sites to the ASN and clinical studies
- Support novel strategies for patient identification and engagement in partnership with ASN sites
Operations
- Build stakeholder engagement and collaboration through the adoption of change management
methodologies and a strong focus on building key relationships
- Develop processes and workflows to support a scalable and growing ASN platform
- Drive and support (cross) departmental improvement initiatives to ensure company end to end processes
and technologies are efficient and effective, work seamlessly together and deliver improved customer
value
- Present and/or participate in specialized conferences/meetings to increase knowledge as needed
- Support contract negotiations as required
Must have:
- 7-9 years of related experience in the clinical research industry (CRO, sponsor, SMO, or investigative site) & at minimum, an honour's Bachelors Degree (ideally; Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline
- Experience developing and managing relationships with investigative sites, principal investigators, and site personnel.
- Strong understanding of the clinical trial lifecycle , including site feasibility, study startup, patient recruitment, and ICH-GCP/regulatory requirements.
- Excellent relationship management, communication, and influencing skills , with the ability to engage investigators, site personnel, and cross-functional stakeholders.
- Experience using data and performance metrics to identify opportunities, strengthen site partnerships, and improve study delivery.
- Experience in gastroenterology or inflammatory diseases is an asset
Tech stack
GCP
Salary context
~median
market rate
Based on 13,000+ Operations roles with disclosed salary ranges tracked on NewJob.
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