About this role
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
- Perform desktop, printing and related support.
- 1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues.
- Provide technical service to end users, troubleshooting issues related to laptops and printers
- Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc.
- Manage email messaging configurations and troubleshooting issues for Outlook.
- Provide installation, repair and preventive maintenance serivces on client's copiers
- On site troubleshooting on hardware and software solutions related to copiers
- Servicing of Servers,Windows PC,Macbook and Ipad
- Distribution of paper to copiers as required
- Ad hoc duties as assigned
- Diploma / NITEC Qualification in Computing or similar
- Must be comfortable to be stationed in specific client's site for long period of time
- Main service provider to chinese client. Knowledge of basic Mandarin dialects is essential
- Good knowledge in software applications, preferably with networking proficiency
- Positive attitude and great customer service
- Independent and good team player
- Technical experience in the photocopier industry will be an added advantage