customer engineer

turbopuffer is looking for someone to help our customers succeed.

what you'll do:

- debug customer issues, optimize queries

- write examples for our docs

- live in customer slack channels, helping to solve problems

- own customer outcomes

must have:

- typist - you can write well and can explain complex ideas simply

- linux - you're comfortable in terminals and reading logs

- python or javascript/typescript - for reproducing issues and building solutions

- human - you build trust and keep things productive when everything's on fire

- systematic - you methodically work through problems until you've found the root cause

nice to have:

- k8s experience

- vector search or full-text search background

- experience with the major cloud platforms

tpuf is hardcore & whimsical. we value:

- overstep > understep

- show > tell

- complexity is earned

- showing up as part of our customer’s team

- making stuff easy to react to