About this role
Report To: Customer Service Manager
Mission Statement:
To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers.
Position Summary:
The Field Service Technician is responsible for supporting our customers and their systems after installation and start-up. They must continue to carry the TTX values throughout their relationships with customers ensuring each issue is resolved to the best of our abilities.
As a Field Service Technician, you will be required to travel to customer locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.
• Respond to customer calls • Meet with customers to determine the nature of the service or repair. • Conduct routine equipment servicing out in the field. • Inspect and troubleshoot equipment failures. • Repair equipment and replace faulty parts. • Install and test new equipment. • Provide preventive equipment maintenance. • Provide technical training on new equipment installations. • Program VFD’s, temperature controllers, etc. • Complete job reports • Efficiently manage all service calls, providing high-quality customer service and repairs for jobs of all sizes.
• Minimum of an associate degree in Electrical Engineering, Electro-Mechanical Technology or equivalent experience • Proven work experience as a field service technician or related role. • Experience troubleshooting electrical and mechanical systems • Ability to travel up to 60% and work according to a changing schedule. • Must carry oneself in a professional manner, maintain positive interactions with both co-workers and customers
Mission Statement:
To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers.
Position Summary:
The Field Service Technician is responsible for supporting our customers and their systems after installation and start-up. They must continue to carry the TTX values throughout their relationships with customers ensuring each issue is resolved to the best of our abilities.
As a Field Service Technician, you will be required to travel to customer locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.
• Respond to customer calls • Meet with customers to determine the nature of the service or repair. • Conduct routine equipment servicing out in the field. • Inspect and troubleshoot equipment failures. • Repair equipment and replace faulty parts. • Install and test new equipment. • Provide preventive equipment maintenance. • Provide technical training on new equipment installations. • Program VFD’s, temperature controllers, etc. • Complete job reports • Efficiently manage all service calls, providing high-quality customer service and repairs for jobs of all sizes.
• Minimum of an associate degree in Electrical Engineering, Electro-Mechanical Technology or equivalent experience • Proven work experience as a field service technician or related role. • Experience troubleshooting electrical and mechanical systems • Ability to travel up to 60% and work according to a changing schedule. • Must carry oneself in a professional manner, maintain positive interactions with both co-workers and customers
About Therma-Tron-X
Therma-Tron-X is hiring for the field service tech role. NewJob aggregates active openings directly from Therma-Tron-X's applicant tracking system, so this listing is current.
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