About this role
Role overview:
The RELEX team in APAC is growing, and we’re now looking for a Business Consultant with business-level proficiency in English and Japanese to join our regional consulting team. This role is based in Tokyo, Japan .
As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of retail supply chain and merchandising planning . You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers. This is an ideal role for a hands-on, analytical, and customer-oriented consultant who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.
Key responsibilities and accountabilities:
• Leading software implementation projects and supporting customers in designing and optimizing their supply chain and retail planning processes.
• Driving and participating in process development workshops (English and Japanese.
• Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs
• Analyzing KPIs and customer data to drive decisions and improvements.
• Configuring RELEX tools based on customer-specific requirements.
• Delivering training to customer teams and providing ongoing support.
• Ensuring business case KPIs are tracked and achieved.
• Managing change management and solution adoption with customer stakeholders.
• Supporting pre-sales activities such as scoping, value assessments, benefit analysis, and ROI case creation.
• Acting as a trusted advisor to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
• Developing internal knowledge through continuous learning and participation in RELEX product and methodology trainings.
• Occasionally participating in industry events or internal strategic initiatives as needed
• Onboarding of RELEX partner companies to successfully deliver RELEX projects in the future
Key responsibilities and accountabilities:
• Managing and participating in consultancy, data analysis and software implementation projects. Tasks include:
•
• Attending or leading process development workshops
• Analysing data and KPI’s
• Presenting findings and results to customers (both to operative and to management level)
• Responsible in the Solution Design Document for the backbone structure of it and for creating process maps and outlining the UI workflow designs
• Configuring RELEX tools according to customer specifications
• Educating and training customers to use RELEX tools
• Providing user support for customers
• Responsible for KPI tracking, ensuring the business case is met and the adoption of the system is appropriate
• Participating and supporting sales process as a product / supply chain specialist
• Attending suitable industry or RELEX events if needed
• Attending training and developing relevant knowledge and skills
• Helping in other general sales and admin tasks if required
Key requirements:
• Business-level proficiency in English and Japanese .
• Minimum 3–5 years of experience in supply chain planning, retail operations, or business consulting.
• Experience with retail/wholesale for grocery, or fashion sectors .
• Strong analytical and problem-solving
• Ability to manage projects independently and interact confidently with customer stakeholders.
• Familiarity with how value is generated in supply chain or merchandising planning processes.
• Experience in conducting workshops, delivering training, and writing customer-facing documentation.
What we consider a strong plus:
• Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
• Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
• Previous experience working with or for Japanese retail chains.
• Experience in project leadership or mentoring junior consultants.
The RELEX team in APAC is growing, and we’re now looking for a Business Consultant with business-level proficiency in English and Japanese to join our regional consulting team. This role is based in Tokyo, Japan .
As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of retail supply chain and merchandising planning . You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers. This is an ideal role for a hands-on, analytical, and customer-oriented consultant who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.
Key responsibilities and accountabilities:
• Leading software implementation projects and supporting customers in designing and optimizing their supply chain and retail planning processes.
• Driving and participating in process development workshops (English and Japanese.
• Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs
• Analyzing KPIs and customer data to drive decisions and improvements.
• Configuring RELEX tools based on customer-specific requirements.
• Delivering training to customer teams and providing ongoing support.
• Ensuring business case KPIs are tracked and achieved.
• Managing change management and solution adoption with customer stakeholders.
• Supporting pre-sales activities such as scoping, value assessments, benefit analysis, and ROI case creation.
• Acting as a trusted advisor to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
• Developing internal knowledge through continuous learning and participation in RELEX product and methodology trainings.
• Occasionally participating in industry events or internal strategic initiatives as needed
• Onboarding of RELEX partner companies to successfully deliver RELEX projects in the future
Key responsibilities and accountabilities:
• Managing and participating in consultancy, data analysis and software implementation projects. Tasks include:
•
• Attending or leading process development workshops
• Analysing data and KPI’s
• Presenting findings and results to customers (both to operative and to management level)
• Responsible in the Solution Design Document for the backbone structure of it and for creating process maps and outlining the UI workflow designs
• Configuring RELEX tools according to customer specifications
• Educating and training customers to use RELEX tools
• Providing user support for customers
• Responsible for KPI tracking, ensuring the business case is met and the adoption of the system is appropriate
• Participating and supporting sales process as a product / supply chain specialist
• Attending suitable industry or RELEX events if needed
• Attending training and developing relevant knowledge and skills
• Helping in other general sales and admin tasks if required
Key requirements:
• Business-level proficiency in English and Japanese .
• Minimum 3–5 years of experience in supply chain planning, retail operations, or business consulting.
• Experience with retail/wholesale for grocery, or fashion sectors .
• Strong analytical and problem-solving
• Ability to manage projects independently and interact confidently with customer stakeholders.
• Familiarity with how value is generated in supply chain or merchandising planning processes.
• Experience in conducting workshops, delivering training, and writing customer-facing documentation.
What we consider a strong plus:
• Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
• Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
• Previous experience working with or for Japanese retail chains.
• Experience in project leadership or mentoring junior consultants.
About RELEX Solutions
RELEX Solutions is hiring for the business consultant/supply chain consultant role. NewJob aggregates active openings directly from RELEX Solutions's applicant tracking system, so this listing is current.
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