About this role
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.
MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
• You will provide first-class customer service and value for our fans.
• You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
• You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
• You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
• You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
• You will innovate. We are nimble and first to market. We are not averse to risk.
• You will have fun. We are in the business of happiness.
Position Overview:
The Sergeant, Special Police Officer (SPO) is responsible for supervising the security staff as well as maintaining orderly and professional security operations at all times and to ensure the safety of employees, guests, and property at the Capital One Arena.
Are you an experienced security or law enforcement officer who is hardworking and passionate about safety? We would love to hear from you!
Responsibilities:
• Serve as officer-in-charge (OIC) in absence of a more senior supervisor (Lieutenant/Captain).
• Assist Lieutenant in the supervision and monitoring of shift security operations.
• Ensure the safety of all MSE employees, guests, visitors, and patrons.
• Supervise and support the security team, ensuring operational standards are met in a timely and professional manner.
• Coordinate shift and event security personnel assignments, including break times, lunches, and additional duties as needed.
• Document performance issues with officers and make corrective action recommendations to shift Lieutenant.
• Provide leadership and direction to officers on shift while ensuring applicable policies, procedures and directives are followed by officers under your command.
• Conduct one on ones in conjunction with Lieutenant with shift officers to offer feedback, and support their development and growth as Special Police Officers.
• Identify, recommend and implement process improvements that increase efficiency and work output.
• Establish and maintain a positive working environment to promote strong employee engagement.
• Administer the time and attendance functions for officers on your shift which includes setting and distributing the schedule, approving leave requests and call-offs.
• Manage uniform requisition process for officers on your shift.
• Conduct shift roll call briefing to review deployment and brief on noteworthy events and daily reminders.
• Develop and implement shift deployment and oversee shift rotations.
• Patrol interior and exterior premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Detain individuals, based on probable cause for an offense committed in their presence, or in the aid of a police officer, special police officer or other persons authorized to make arrests.
• Monitor all access control and CCTV systems throughout the building from Security Control.
• Monitor and authorize entrance/departure of employees, visitors, and other persons to and maintain security of premises.
• Prevent unauthorized personnel from entering restricted areas, answer alarms, and investigate disturbances.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Interact in a professional manner with every department within MSE.
• Maintain the time clock during shifts, ensuring officers are clocking-in and out.
• Other duties as assigned.
Minimum Qualifications:
• Associates degree or equivalent experience.
• 2+ years of security, law enforcement, or military experience may be substituted for education.
• Acquire and maintain an active DC Special Police Officer License issued by Metropolitan Police Department, Security Office Management Branch within two (2) months of hire.
• Successfully complete an 80-hour SPO training course.
• Maintain First Aid, CPR, and AED certifications.
• Comfortable working in a variety of environments and conditions including around loud noises, strobe lights, heat, cold, rain, wind, and dust.
• Ability to stand, walk, and sit for extended periods of time.
• Strong interpersonal, written, and verbal communication skills.
• Availability to work 40 hours per week and for on-call assignments as needed.
• Flexibility to work evenings, weekends, and holidays as needed.
Pay Range: $24.00 - $27.00 USD/hour.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.
MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
• You will provide first-class customer service and value for our fans.
• You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
• You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
• You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
• You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
• You will innovate. We are nimble and first to market. We are not averse to risk.
• You will have fun. We are in the business of happiness.
Position Overview:
The Sergeant, Special Police Officer (SPO) is responsible for supervising the security staff as well as maintaining orderly and professional security operations at all times and to ensure the safety of employees, guests, and property at the Capital One Arena.
Are you an experienced security or law enforcement officer who is hardworking and passionate about safety? We would love to hear from you!
Responsibilities:
• Serve as officer-in-charge (OIC) in absence of a more senior supervisor (Lieutenant/Captain).
• Assist Lieutenant in the supervision and monitoring of shift security operations.
• Ensure the safety of all MSE employees, guests, visitors, and patrons.
• Supervise and support the security team, ensuring operational standards are met in a timely and professional manner.
• Coordinate shift and event security personnel assignments, including break times, lunches, and additional duties as needed.
• Document performance issues with officers and make corrective action recommendations to shift Lieutenant.
• Provide leadership and direction to officers on shift while ensuring applicable policies, procedures and directives are followed by officers under your command.
• Conduct one on ones in conjunction with Lieutenant with shift officers to offer feedback, and support their development and growth as Special Police Officers.
• Identify, recommend and implement process improvements that increase efficiency and work output.
• Establish and maintain a positive working environment to promote strong employee engagement.
• Administer the time and attendance functions for officers on your shift which includes setting and distributing the schedule, approving leave requests and call-offs.
• Manage uniform requisition process for officers on your shift.
• Conduct shift roll call briefing to review deployment and brief on noteworthy events and daily reminders.
• Develop and implement shift deployment and oversee shift rotations.
• Patrol interior and exterior premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Detain individuals, based on probable cause for an offense committed in their presence, or in the aid of a police officer, special police officer or other persons authorized to make arrests.
• Monitor all access control and CCTV systems throughout the building from Security Control.
• Monitor and authorize entrance/departure of employees, visitors, and other persons to and maintain security of premises.
• Prevent unauthorized personnel from entering restricted areas, answer alarms, and investigate disturbances.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Interact in a professional manner with every department within MSE.
• Maintain the time clock during shifts, ensuring officers are clocking-in and out.
• Other duties as assigned.
Minimum Qualifications:
• Associates degree or equivalent experience.
• 2+ years of security, law enforcement, or military experience may be substituted for education.
• Acquire and maintain an active DC Special Police Officer License issued by Metropolitan Police Department, Security Office Management Branch within two (2) months of hire.
• Successfully complete an 80-hour SPO training course.
• Maintain First Aid, CPR, and AED certifications.
• Comfortable working in a variety of environments and conditions including around loud noises, strobe lights, heat, cold, rain, wind, and dust.
• Ability to stand, walk, and sit for extended periods of time.
• Strong interpersonal, written, and verbal communication skills.
• Availability to work 40 hours per week and for on-call assignments as needed.
• Flexibility to work evenings, weekends, and holidays as needed.
Pay Range: $24.00 - $27.00 USD/hour.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Monumental Sports & Entertainment
Monumental Sports & Entertainment is hiring for the sergeant, special police officer role. NewJob aggregates active openings directly from Monumental Sports & Entertainment's applicant tracking system, so this listing is current.
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