About this role
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get To Know Our Team:
The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, the Central Management Office team has been established to strengthen the backbone of the Supply team in various aspects, including project management for both internal Supply and Supply-led cross-department projects.
The Opportunity:
This is a high-impact PMO role sitting at the heart of the Supply Central Management Office, working directly with senior leadership to drive coordination, structure, and execution across complex cross-functional initiatives. The role offers unique exposure to C-level stakeholders and the opportunity to build processes from the ground up in a fast-moving, high-stakes environment.
What You’ll Do:
• Own end-to-end coordination of risk-related and high-stakes cross-functional workstreams, identifying issues, escalating where needed, driving resolution to closure, and ensuring full visibility across all stakeholders.
• Monitor and consolidate inputs from internal teams, external partners, regulatory sources, and market signals to ensure early detection of country-level risks and operational exposures.
• Prepare concise, well-structured risk reports and briefings for C-level executives and senior leadership, translating complex situations into clear recommendations.
• Design and own detailed SOPs (standard operating procedures) for risk monitoring, incident response, and other cross-Supply processes: drafting them end-to-end, securing senior signoff, rolling them out across teams, and refining them based on feedback and lessons learned.
• Build and maintain alignment with senior stakeholders (Director level and above) across Supply and partner functions: surfacing trade-offs, framing options clearly, and driving decisions to closure with clear ownership and timing.
• Run end-to-end project management on cross-functional Supply initiatives, from planning and stakeholder alignment to execution, reporting, and post-mortem.
• Prepare and run cross-functional working sessions, steering committees, and Supply leadership cadences (e.g. QBRs, leadership summits): drafting agendas, quality-checking inputs, capturing decisions, and tracking follow-ups. Take on additional Supply-led projects as required.
• Build and maintain trackers, dashboards, and summary reports that give senior and C-level stakeholders a clear, current view of progress, blockers, and decisions needed.
• Maintain a single source of truth for processes, decisions, action items, and artefacts so the work is auditable, repeatable, and aligned with company policies.
• Continuously improve monitoring, reporting, escalation, and team operations by building templates, automations, and AI-assisted tools that increase the team's leverage.
Required Qualifications:
• 4 to 5 years of experience in project management, preferably in a multinational or cross-functional environment, C-level office, strategy, or general management consulting.
• A bachelor's or master's degree, ideally in business, operations, or project management.
• Experience in risk management, PMO, compliance, or a related function, preferably in a multinational, cross-functional, or high-growth environment.
• Hands-on experience using AI tools (e.g. Cursor, Claude, ChatGPT, Copilot) to build lightweight automations, dashboards, or workflow tools that improved how a team plans, tracks, or reports work.
• Highly structured thinker, organized, and detail-oriented, able to manage multiple priorities in a fast-paced environment under time pressure. In this role, missing something can have significant market-level consequences.
• Demonstrated ability to design and roll out SOPs or governance frameworks from scratch, and to drive cross-functional decisions with senior stakeholders.
• Strong stakeholder management skills, including experience reporting to senior leadership.
• Excellent written and verbal communication skills in English, including the ability to report project updates clearly and succinctly to different levels of management.
• Self-starter mentality, able to operate in ambiguous environments, define your own structure, and move quickly without waiting to be told what to do.
• High proficiency with the MS Office Suite, particularly PowerPoint for executive-grade reporting and Excel for tracking and data consolidation.
Preferred Qualifications:
• Familiarity with risk frameworks, incident management processes, or governance structures.
• Analytical and quantitative skills that allow you to generate hypotheses and insights based on the analyses of large datasets using our various databases and BI tools.
• Experience with project management tools (such as MS Project, Jira, Asana, or similar).
• Experience in the hotel or OTA industry.
#Bangkok #PMO #ProjectManagement #Supply #Agoda
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get To Know Our Team:
The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, the Central Management Office team has been established to strengthen the backbone of the Supply team in various aspects, including project management for both internal Supply and Supply-led cross-department projects.
The Opportunity:
This is a high-impact PMO role sitting at the heart of the Supply Central Management Office, working directly with senior leadership to drive coordination, structure, and execution across complex cross-functional initiatives. The role offers unique exposure to C-level stakeholders and the opportunity to build processes from the ground up in a fast-moving, high-stakes environment.
What You’ll Do:
• Own end-to-end coordination of risk-related and high-stakes cross-functional workstreams, identifying issues, escalating where needed, driving resolution to closure, and ensuring full visibility across all stakeholders.
• Monitor and consolidate inputs from internal teams, external partners, regulatory sources, and market signals to ensure early detection of country-level risks and operational exposures.
• Prepare concise, well-structured risk reports and briefings for C-level executives and senior leadership, translating complex situations into clear recommendations.
• Design and own detailed SOPs (standard operating procedures) for risk monitoring, incident response, and other cross-Supply processes: drafting them end-to-end, securing senior signoff, rolling them out across teams, and refining them based on feedback and lessons learned.
• Build and maintain alignment with senior stakeholders (Director level and above) across Supply and partner functions: surfacing trade-offs, framing options clearly, and driving decisions to closure with clear ownership and timing.
• Run end-to-end project management on cross-functional Supply initiatives, from planning and stakeholder alignment to execution, reporting, and post-mortem.
• Prepare and run cross-functional working sessions, steering committees, and Supply leadership cadences (e.g. QBRs, leadership summits): drafting agendas, quality-checking inputs, capturing decisions, and tracking follow-ups. Take on additional Supply-led projects as required.
• Build and maintain trackers, dashboards, and summary reports that give senior and C-level stakeholders a clear, current view of progress, blockers, and decisions needed.
• Maintain a single source of truth for processes, decisions, action items, and artefacts so the work is auditable, repeatable, and aligned with company policies.
• Continuously improve monitoring, reporting, escalation, and team operations by building templates, automations, and AI-assisted tools that increase the team's leverage.
Required Qualifications:
• 4 to 5 years of experience in project management, preferably in a multinational or cross-functional environment, C-level office, strategy, or general management consulting.
• A bachelor's or master's degree, ideally in business, operations, or project management.
• Experience in risk management, PMO, compliance, or a related function, preferably in a multinational, cross-functional, or high-growth environment.
• Hands-on experience using AI tools (e.g. Cursor, Claude, ChatGPT, Copilot) to build lightweight automations, dashboards, or workflow tools that improved how a team plans, tracks, or reports work.
• Highly structured thinker, organized, and detail-oriented, able to manage multiple priorities in a fast-paced environment under time pressure. In this role, missing something can have significant market-level consequences.
• Demonstrated ability to design and roll out SOPs or governance frameworks from scratch, and to drive cross-functional decisions with senior stakeholders.
• Strong stakeholder management skills, including experience reporting to senior leadership.
• Excellent written and verbal communication skills in English, including the ability to report project updates clearly and succinctly to different levels of management.
• Self-starter mentality, able to operate in ambiguous environments, define your own structure, and move quickly without waiting to be told what to do.
• High proficiency with the MS Office Suite, particularly PowerPoint for executive-grade reporting and Excel for tracking and data consolidation.
Preferred Qualifications:
• Familiarity with risk frameworks, incident management processes, or governance structures.
• Analytical and quantitative skills that allow you to generate hypotheses and insights based on the analyses of large datasets using our various databases and BI tools.
• Experience with project management tools (such as MS Project, Jira, Asana, or similar).
• Experience in the hotel or OTA industry.
#Bangkok #PMO #ProjectManagement #Supply #Agoda
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda
Agoda is hiring for the senior lead, central management office, role. NewJob aggregates active openings directly from Agoda's applicant tracking system, so this listing is current.
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